THE FINE PRINT

SHIPPING & RETURNS

Straight answers on shipping, processing, and returns. No surprises, no small print games.

SHIPPING

SHIPMENT & DELIVERY.

01Processing Time: Orders are processed within 2–3 business days. Made-to-order and drop pieces may take up to 7 business days before they ship — the product page states the lead time when it applies.
02Carriers & Tracking: We ship with major national carriers and every order goes out with tracking. Once your order ships, the tracking number lands in your inbox.
03Rates: Shipping rates are calculated at checkout based on your location and the weight of your order. Any free-shipping thresholds shown at checkout apply automatically.
04Duties & Taxes: Applicable sales taxes are calculated at checkout. Duties or import fees on international shipments, where offered, are the responsibility of the recipient.
05Lost or Delayed Parcels: Carriers occasionally run behind. If your tracking has not updated for 7+ business days, reach out through the contact page with your order number and we'll track it down.

RETURNS

01Return Window: Unworn, unwashed pieces with original tags attached can be returned within 14 days of delivery. Final-sale and limited-drop items are marked as final sale at checkout and are not returnable.
02Condition: Items must come back in the condition they left us: unworn, unwashed, tags attached, original packaging included. Pieces showing wear, odor, or damage are sent back to you.
03How to Start a Return: Contact us through the contact page with your order number and the item(s) you're returning. We'll reply with return instructions and the return address. Do not ship anything back without first hearing from us.
04Refunds: Once your return arrives and passes inspection, your refund is issued to the original payment method. Please allow a few business days for your bank to post it.
05Exchanges: Need a different size? Start an exchange the same way as a return — we'll swap it while stock lasts. Fastest-moving sizes can sell out, so exchange early.
06Defective Items: If a piece arrives damaged or defective, contact us within 7 days of delivery with photos and your order number. We'll make it right.

Order questions, sizing help, returns — reach out and we'll get you sorted.